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GIFT VOUCHERS

For the perfect present

The Elephant Hotel Gift Vouchers

Our boutique hotel is home to quirky bedrooms and The Herd Restaurant, where steaks are cooked to perfection on an open fire. We're an ideal base for visiting Ascot, Windsor and the beautiful villages on the Thames.

We offer a range of gift vouchers to suit all budgets, from gin flights, delicious afternoon tea, overnight stays and even monetary vouchers for the utmost flexibility.  

Do you have a discount code? Simply enter it at the checkout to receive your special reduction.

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Afternoon Tea for Two with Prosecco
Dining

Afternoon Tea for Two with Prosecco

Treat yourself & someone special to our delicious Afternoon Tea with a glass of Prosecco at The Elephant Hotel.  

£57.90
for 2 people
Afternoon Tea for Two
Dining

Afternoon Tea for Two

Treat yourself and someone special to our delicious Afternoon Tea at The Elephant Hotel.  

£47.90
for 2 people
G & Tea for Two
Dining

G & Tea for Two

This is one for the gin lovers! Enjoy a delicious Afternoon Tea for Two, with a special treat of a G&T each.

£50
for 2 people
£25 Monetary Gift Voucher
Monetary

£25 Monetary Gift Voucher

Your £25.00 monetary gift voucher may be used as full or part payment at The Elephant Hotel. Please note: no change will be given if the full value of the voucher has not been redeemed.

£25
total cost
£30 Dining Credit
Dining

£30 Dining Credit

Give a gift experience at our fabulous steak restaurant 'The Herd' or our hotel bar and restaurant BarBar with £30 dining credit.   

£30
total cost
£50 Monetary Gift Voucher
Monetary

£50 Monetary Gift Voucher

Your £50 monetary gift voucher may be used as full or part payment at The Elephant Hotel. Please note: no change will be given if the full value of the voucher has not been redeemed.

£50
total cost
Sharing Steak for Two
Dining

Sharing Steak for Two

Enjoy delicious local produce with one of our fantastic sharing steaks and a bottle of house wine at our steak restaurant, 'The Herd'. 

£100
for 2 people
£100 Monetary Gift Voucher
Monetary

£100 Monetary Gift Voucher

Your £100 monetary gift voucher may be used as full or part payment at The Elephant Hotel. Please note: no change will be given if the full value of the voucher has not been redeemed.

£100
total cost
Bed & Breakfast
Accommodation

Bed & Breakfast

Enjoy one night's stay in a Chic Double Room followed by a leisurely full English breakfast for two.   

£120
for 2 people
Dinner, Bed & Breakfast
Accommodation

Dinner, Bed & Breakfast

Enjoy one night's stay in a Chic Double Room and discover delicious local and seasonal produce with £30 dining credit at our steak restaurant 'The Herd' or our bar/restaurant 'BarBar'. Wake up to a leisurely full English breakfast ...

£180
for 2 people
One-Night Luxury Petaway
Accommodation

One-Night Luxury Petaway

Enjoy a one-night Luxury Petaway for two people and one dog at The Elephant. Includes doggy gift & treats, plus breakfast for you all!

£150
for 2 people
Sharing Steak, Bed & Breakfast
Accommodation

Sharing Steak, Bed & Breakfast

Enjoy one night's stay in a Chic Double Room with a sumptuous sharing steak and bottle of house wine at our fabulous new steak restaurant 'The Herd', followed by a leisurely full English breakfast.  

£225
for 2 people

Gift Voucher Terms and Conditions

General 

  • Gift Vouchers are valid for use for a period of 12 months from the date of purchase, unless otherwise stated on the Gift Voucher.
  • Gift Vouchers cannot be redeemed after the expiry date stated on the Gift Voucher.
  • Gift Vouchers are for single use only and once redeemed cannot be reused.
  • Gift Vouchers are non-transferable.
  • Gift Vouchers are not legal tender and cannot be exchanged for cash or applied as payment to any account unless otherwise stated by applicable law. 
  • Only one Gift Voucher can be used per booking/transaction.
  • All Gift Vouchers are bookable/redeemable, subject to availability. 
  • Gift Vouchers cannot be used in conjunction with any other promotion or offer. 
  • Gift Vouchers cannot be redeemed against events or functions at the venue.
  • Once purchased Gift Vouchers are non-refundable and cannot be returned, discounted, extended or changed, other than within the framework provided by the Consumer Contracts Regulations 2013. If you have purchased your Gift Voucher online via our website these regulations allow you a 'cooling off' period to return and cancel your unused Gift Voucher for up to 14 days from the date of receipt. Note that a Gift Voucher is considered to be received by you at the time of purchase as an electronic version is sent to you via email at the point of purchase.
  • No change or credit will be given if the Gift Voucher value exceeds the total cost of the booking/ purchase and any remaining credit cannot be carried forward onto future bookings unless otherwise required by applicable law.
  • If the total cost of the purchase exceeds the total value of the Gift Voucher, any excess must be paid by the person redeeming the Gift Voucher using cash, debit or credit card.
  • If you receive any further form of discount, money off or refund for services paid for using a Gift Voucher, this will take the form of a further Gift Voucher or a credit note to be spent at the venue.
  • Lost, stolen or destroyed Gift Vouchers will not be exchanged or refunded.
  • Restrictions may apply on certain dates. Any date restrictions will be stated on the Gift Voucher.
  • Gift Vouchers can only be redeemed at the venue named on the voucher, unless otherwise stated they cannot be transferred or used at other venues within Original Collection.
  • Unless otherwise stated, gratuities are not included.
  • Gift Voucher Terms and Conditions are subject to change.

Gift Voucher delivery

  • By email: Gift Vouchers are automatically sent free of charge to the email address of you, the purchaser, at the point of purchase so you can  forward to the recipient or print out and give to them, at your convenience.
  • By post: We can post Gift Vouchers to UK addresses only. There is an additional charge for this service. Any postage and packing (P&P) costs will be displayed before you purchase the Gift Voucher. If you select postal delivery, the cost of P&P will be added to the total Gift Voucher cost and must be paid at the point of purchase. 
    • Please allow up to seven days for delivery of a Gift Voucher by post. Please note that it may take longer to dispatch and deliver Gift Vouchers during busy periods. 
    • Postal Gift Vouchers are sent by Royal Mail First Class post so precise delivery dates and times may vary and Original Collection cannot take responsibility for late or non-delivery by Royal Mail or offer financial recompense for Gift Vouchers that are not not delivered within seven days.  
    • When you choose delivery by post, we also send a pdf version of the Gift Voucher to your email address at the time of purchase, so you can print it or forward it to the recipient if the paper version doesn't arrive in time.

Black Friday, January Sale and other discounted or promotional vouchers

  • From time to time, we may offer discounted or special offer Gift Vouchers. These may have additional terms and conditions which supplement or replace these General Terms and Conditions. Any additional terms will be stated on your Gift Voucher.
  • Gift Vouchers purchased outside of promotional offers cannot be discounted or changed once purchased.

How to redeem your voucher 

  • Dining Gift Vouchers: Dining Gift Vouchers can be redeemed in person at the venue. They are considered redeemed at the point of payment of the dining bill, so please ensure that the Gift Voucher is valid on the date of dining at the venue. 
    • You must pre-book your table, either by reserving it online via the venue website or by phoning or emailing the venue. 
    • State at the time of booking that you intend to use a Gift Voucher to pay for dining. 
    • Present your Gift Voucher to your server upon arrival at the venue. 
    • Please note that menus are subject to change depending on season and availability of ingredients.
  • Stay Gift Vouchers: Stay Gift Vouchers can be redeemed online, in person at the venue or by phone or email. When booking, please state clearly that a Gift Voucher is being used against the cost of the stay. They are considered redeemed at the point of check-out, so please ensure the Gift Voucher does not expire before the check-out date of the stay. 
  • Bar and Monetary Gift Vouchers: Bar and Monetary Gift Vouchers should be presented and redeemed at the venue. They are considered redeemed at the point of payment, so please ensure that the Gift Voucher is valid on that date.

Frequently Asked Questions

Question: What are my delivery options?

Answer: At checkout, you will be asked to choose your preferred method of delivery.

1) By email. We automatically email you a pdf of the Gift Voucher free of charge for you to forward to the recipient's email address or print out and give to them, at your convenience. Please check your junk folder if you have not received. 

2) By post. We can post your Gift Voucher to a UK address only. There is an additional charge for this service, which will be displayed before you make your purchase. Gift Vouchers are delivered by Royal Mail 1st class post in a gift envelope or a gift box. Please allow up to seven days for delivery by post. When you choose delivery by post, we also send a pdf version of the Gift Voucher to your email address at the time of purchase, so you can print it or forward it to the recipient if the paper version doesn't arrive in time.

 

Question: I'm experiencing difficulties placing an order online and checking out. What do I do?

Answer: Please email gifts@original.co.uk and our team can assist you.

Question: How do I print my Gift Voucher? 

Answer: A PDF of your Gift Voucher will be emailed to you. You can then open this file and print the PDF.   

Question: Can I have a VAT receipt for my Gift Voucher?

Answer: We do not supply VAT receipts on Gift Voucher sales, but we can issue VAT receipts on redemption of the Gift Voucher. 

Question: Are Gift Vouchers refundable? 

Answer: No. Once purchased Gift Vouchers are non-refundable and cannot be exchanged or amended.

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The Elephant Hotel

Church Road
Pangbourne
Berkshire
RG8 7AR
0118 984 2244

reception@elephanthotel.co.uk

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