covid-19 latest information
Updated 21st December 2020
In accordance with Government advice, we are currently closed, hoping to reopen soon
Quiet prevails at The Elephant as we begin another lockdown... another burst of trying not to raid the the gin collection in BaBar!
It's only been a short time and we miss you already! Since we reopened our doors after the first lockdown, every single night has been a great one. We've learned how to manage our spaces, how to make sure you have the kind of carefree stay you love (while embracing the new normal!) and we've been the quirky home-from-home that you escaped to. However, just as we start our favourite time of year - log fire season - we've checked out the last guests for awhile.
what next?
Well, we all hope this time will pass swiftly, and you'll be able to return soon. We are taking bookings for January. All bookings are flexible and can be rescheduled if you need to. If you are thinking about making a booking, it's best to do so soon as we experienced quite an unprecedented flurry after the last lockdown!
If you have a booking that is affected by this temporary pause, please do bear with us, we will be in touch. It may be that our replies are slower than usual as our small team take on the difficult task of rescheduling stays. It may also be tempting to cancel your booking; but please do consider whether you can reschedule rather than cancelling. There are no penalties, and your support means the world to small independent hotels like ours :)
Please follow us on Facebook or Instagram for updates. Thank you, from the bottom of our hearts, for your support.
Take care, and stay safe!
THE ELEPHANT TEAM
flexible cancellation policy
It's fair to say: we're in unusual times. It's understandable if you are feeling concerned or anxious about making bookings in the future. We are here to take bookings and we want to reassure you that they can be made risk-free. If you feel like you need to escape for a short break to reconnect and indulge, you can make a booking and cancel if you need to; please just allow 48 hours' notice.
BOOK ONLINE
Book here on our website for our best prices and flexible booking policy!
book with confidence
Our cancellation policy allows you to book now, and if you can't make it, you change your mind, or situations change beyond our control, you can cancel - please just allow 48 hours' notice.
We genuinely appreciate your support. If you need to cancel your stay, we will also offer you the chance to reschedule. We'll be honest: the hospitality industry has been hit hard by this crisis, but with your support, we'll bounce back. Please consider rescheduling rather than cancelling.
Thank you :)
If you have any questions or concerns, please email us.