Work at The Elephant Hotel

Receptionist - Full Time

Successful candidates will have a real understanding and passion for delivering great customer service and guest satisfaction. Outstanding communication skills, exceptional attention to detail and first class administrative skills are essential for this role. You will need to be confident, organised, demonstrate excellent demeanour, personal presentation and above all be proud to act as an ambassador for our Hotel.

As Receptionist you will be responsible for creating a warm and friendly welcome to all guests upon arrival. You will ensure that they receive our exceptional service, exceeding their expectations at all times. You will also contribute to maximising revenue through the upselling of rooms and other services such as Restaurant bookings.

Requirements;
We are looking for an enthusiastic, motivated individual who will have worked in a similar role within the hospitality or travel and tourism industry. Other skills that will need to be demonstrated include excellent spoken and written English and the ability to build and maintain relationships with other key departments ensuring that effective communication is built up to minimise guest complaints.

 

For more information all us on 0118 984 2244 or email reception@elephanthotel.co.uk


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